Klere Limited, 16 Berkeley St, London W1J 8DZ
Call one of the team on: 0203 583 1263
E-mail us: enquiries@klere.uk
Every day we help organisations address challenges and streamline their operations.
Maintaining the systems and data that power your operations can be complicated and costly, keeping up with regulatory changes, new products and markets. The number and size of systems can become increasingly unwieldy over time.
In this case study, our staff supported a large UK bank with the migration of heritage loans from out-dated legacy systems to a leading-edge cloud-hosted system. The solution consolidated disparate customer and account data into a single environment.
The Challenge
This tier 1 bank, one of the largest in the UK, asked our directors to assist in creating a business case and roadmap for a £24m migration of secured and unsecured loans from a legacy platform to a third-party supplier. The end-goal was to improve the resilience of the bank’s IT systems, ensure regulatory compliance going forward, and reduce the number of database ecosystems within the bank, thus reducing their operational and energy footprint.
The Solution
Route Map
Our Director led the programme from concept through build and test, to implementation.
Leadership
Led a programme of over 170 resources across 18 workstreams.
Management of senior bank and 3rd party stakeholders, chairing the programme steering group and liaising closely with key vendors.
Creativity
Flexed the scope of the programme to include time-critical PSD2 functionality to meet regulatory deadlines.
The Result
Working to an incredibly tight timescale, through detailed understanding of the system and customer challenges, and some hard work, we delivered
After 18 months’ implementation we delivered a successful migration on time and budget. Once live, the team supported the operational call centre for 4 weeks post live to ensure that changes were fully embedded before the programme closed with no issues outstanding.
The banks operations are now well underway and will be instrumental in achieving greater growth and operational and sustainable efficiencies, and customer interaction has increased following the implementation.